Dr Charlotte

We will not have a Vet on the premises on Friday 30th July due to circumstances outside of our control. If you have a critical emergency, please telephone the branch for advice on what action to take from our Registered Veterinary Nurse who will triage your pet and if necessary, arrange for veterinary care from one of our sister practices. Our reception team will be available for all other enquiries and to collect prescriptions. We apologise for this inconvenience and are doing our best to find a solution to this situation.

VERY IMPORTANT CLIENT INFORMATION

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Also

Please respect our team

Covid has had a huge impact on our sector which means that we have fewer appointment times and fewer vets to look after an increased demand for our services.

Whilst the majority of clients understand the measures we are taking to ensure we can remain open, a small minority are verbally abusing our team members.

This will not be tolerated, and, if we feel your behaviour is unacceptable, we reserve the right to end the telephone conversation or ask you to leave the premises.

Emergency care must take priority but we will, as always, do our best to help

Thank you for your understanding